Claims for unwanted or damaged goods cannot be accepted outside this period. We therefore advise all items are checked immediately after receiving delivery. Please note you have 30 days from receiving the goods to report any unwanted items (unused and in original packaging) and 48 hours from receiving the goods to report any damages. Failure to do so may affect any warranty claims you make thereafter. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as 'Unchecked'. If the package does not appear to be in good condition then please check your item before signing. Upon receipt of your order you will be asked to sign for the goods received in good condition. We hope this helps plan your working days and means no waiting in all day for deliveries. This service is only available if a mobile or email address is provided. For DPD courier services you will receive a text or email on the morning of delivery from courier DPD with a predicted 1 hours time slot for delivery. Ocean Lighting will email you when your order has been dispatched and provide an expected delivery date and delivery service that will be used. It simply means the approx delivery time will be 3 to 7 working days however the item will be delivered on a Saturday instead of Monday to Friday.) (Please note Saturday delivery is not an express delivery service. If require Saturday delivery please contact the sales team 01642 245066.All order values = £14.99 per order and ROI Orders will be subject to customs charge payable by the customer at the standard rate of 2.5% as per gov website.Ĭourier Saturday Before 5pm - UK Mainland Only.These areas are only available on a two working day service. UK Non Mainland includes the Scottish Highlands, Northern Ireland, Isles of Scilly, Orkney Islands, Inner Hebrides, Outer Hebrides, Isle of Man, Isle of Wight, Channel Islands and Guernsey. If not in stock in our Middlesbrough branch items will be ordered from our suppliers and delivered to you within 3 to 14 working days and may be delivered by Parcelforce or Fedex.Ĭourier UK Non Mainland & Republic of Ireland Deliveries to UK non mainland and Republic of Ireland will be delivered on a two day DPD courier service. All orders placed before 1pm on items in stock in our Middlesbrough branch will be delivered next working day by courier service DPD. Ocean Lighting will normally deliver your order within 3 to 10 working days. With Amazon, you can Safely and easily buy and make fast payments to Ocean Lighting and many other stores across the web. The service allows anyone to pay in any way they prefer, including through credit cards, bank accounts, buyer credit or account balances, without sharing financial information. PayPal is a safe and easy way to pay and get paid online. Alternatively if you would like to order over the telephone please contact us on 01642 245066 Monday - Friday from 9.00am till 5pm or Saturday 10.00am til 2.00pm) ** Any payments made with Non UK/foreign cards are subject to further checks and we have the right to cancel orders that do not pass our security checks. This option allows customers to complete transactions very quickly and securely online. Ocean Lighting merchant account and Sagepay are the most popular payment method amongst our customers allowing customers to pay by various UK debit and credit cards now including American Express. Ocean Lighting accept all major cards, credit cards, Paypal on request as well as Google Wallet allowing our customers to choose the most suitable payment method at checkout. Ocean Lighting use the latest Payment & Security software allowing our customers to experience a positive and smooth shopping experience.
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